We contracted with Rachael to provide a review of our policies and processes for handling institutional records at a small liberal arts college. She was extremely detailed in her questions prior to the site visit, very efficient and thorough during her time on campus, and delivered a report with clear guidance and recommendations. It was a great experience to work with her during and after her visit. In addition to her professionalism and attention to detail, she asked good, insightful questions that made us think about the nature of our work and forced us to make some tough decisions. I am hopeful that her consultation and report will help us move our institution in positive, new directions.
-BM, Whitman College